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New Member

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1 Message

Fri, Jul 10, 2020 6:55 PM

Equipment return

I need to return a direct tv receiver

 

Responses

Constructive

Employee

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12.4K Messages

a month ago

you need to drop it off with a participating fedex or ups store,(not all are participating) make sure you have your account number and get a tracking number ,they will pack and ship it at no charge to you below are links to find a participating center, if you are more than 10 miles from a participating center then call and inform them your more than ten miles from a participating location and they will send boxes and labels.

www.fedex.com/attreturns or www.theupsstore.com/locations.

To assist our customers during this time, we?re temporarily extending the timeframe to return your DIRECTV, U-verse TV, or AT&T Internet equipment from 21 days to 60 days. Get more information here about how to locate a drop-off location and return your equipment.

For more information on what we're doing to help our customers, during this time, please refer to https://about.att.com/pages/COVID-19.html#consumers.

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