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Tue, Nov 27, 2018 2:56 AM

DVR Recordings not all showing

When I look at my recordings when pressing List, not all of my recorded shows are on the list. Is there something I can do to fix this?


Accepted Solution

Official Solution


ACE - Sage


53.3K Messages

2 years ago

It's a bug in the current Genie DVR software. Lots of posts here about it.  It's fixed in software currently being tested, so should start rolling out soon.  In the mean time, here are some workaround so you can see those "missing" recordings ....


  • Reset your main Genie DVR using the red button near the access card. That should bring them back, at least for a while.
  • Change the List sort order by pressing "0" on your remote
  • Find the "missing" recordings in the Genie's "Recording History" menu


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