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Tutor

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7 Messages

Sat, Oct 3, 2015 8:05 PM

Do I need the SWM, DECA and BBC on my HR24-500 HD DVR

I just replaced an old HR20 HD DVR with a HR24-500 HD DVR. Do I need to use the SWM, DECA and BBC to make my whole home service to work? The CSR said I don’t but it does not work. I am looking for any suggestions on how to make it work? Which combination of modules do I need?

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Accepted Solution

Official Solution

84686f6173205479

Scholar

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203 Messages

5 years ago

You don't need external DECA and BBC on the setup as HR34, HR24, and H25 has built-in DECAs.

shannon01

Professor

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3.1K Messages

5 years ago

You need a SWM LNB or an 8/16 SWM module with the proper power supply and a DECA BB hard wire coax connection to the router for internet or a CCKW.

Whole home doesn't need a internet connection to work.

What other receivers do you have?

peds48

Expert

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36.2K Messages

5 years ago

Actually, what you need depends wholly on the type of dish you currently have.

If you tell is what type of dish do you have we can advice more accurately

Tutor

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7 Messages

5 years ago

The dish I have is a Slimline-5S (SWM). For more clarification on my whole home network. I have 1 Genie HD DVR (HR34-700), 1 HD DVR (HR24-500) and 1 HD RCVR (H25-500). Both the Genie HD DVR and standard HD RCVR are connected directly to the splitter from the dish. The HD DVR (HR24-500) replaced an old HD DVR (HR20-100). My old HR20-100 was hooked up as stated in the document listed at the following link, http://hr20.dbstalk.com/docs/DECA%20First%20Look.pdf How much of that old setup can I remove and still have my new HD DVR (HR24-500) work in the whole home network?

peds48

Expert

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36.2K Messages

5 years ago

How much of that old setup can I remove and still have my new HD DVR (HR24-500) work in the whole home network?

Everything!  There should be only one coax cable going the HR24 satellite input

Tutor

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7 Messages

5 years ago

Thanks for the help. Got it working without the DECA and the BBC, moved my Ethernet cable to my HR34-700 to get the whole home service to work.

Tutor

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7 Messages

5 years ago

That did not work with my setup. Got it working without the DECA and the BBC, moved my Ethernet cable to my HR34-700 to get the whole home service to work.

peds48

Expert

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36.2K Messages

5 years ago

What did not work?

shannon01

Professor

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3.1K Messages

5 years ago

Using an Ethernet cable on an HR24 will disconnect it from Whole Home.

Tutor

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7 Messages

5 years ago

In an earlier reply you wrote "Everything!  There should be only one coax cable going the HR24 satellite input". I took that to mean remove everything. I had to put the Power Inserter back in line to get my DVR to get a dish signal. The only other thing I did was to move my Ethernet cable from my HR24-500 to my HR34-700 to get the whole home to work.

peds48

Expert

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36.2K Messages

5 years ago

Well. To be fair you never mentioned the power inserted for the LNB was there. 🙂

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