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Tutor

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1 Message

Sat, Nov 2, 2019 7:18 PM

DISTORTED PICTURE, PICTURE FREEZING

HAVE A LOT OF CHANNELS WITH DISTORTED, PIXELS MESSED UP AND FREEZING.  NOT ON ALL CHANNELS BUT ON A LOT LIKE 231, 245, 247, 206, ETC.

Responses

Contributor

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1 Message

3 months ago

Same in NC.  Per someone who works with Satellites - that there must be one of the tow satellites not working correctly at this time.  Been on the phone over 1 hour waiting.  Guess it is a waste of time. 

Tutor

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3 Messages

3 months ago

I am having the same issues some channel are freezing and pixelating. I have reset the receivers. Not better. waiting a callback from customer service...17 min. wait so far.

 

Contributor

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2 Messages

3 months ago

Same in Midland Tx

Tutor

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3 Messages

3 months ago

I tried resetting receivers but didn't help

 

Tutor

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3 Messages

3 months ago

I am in Oklahoma also

Tutor

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2 Messages

3 months ago

Me too in TX

Contributor

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1 Message

3 months ago

same in Denver---Distorted HD Picture

Contributor

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1 Message

3 months ago

I'm in San Diego, CA and espn is bad.  Other espn channels are fine.

Contributor

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1 Message

3 months ago

Having this problem in Indiana for the last 2-3 hours!  Hope someone can resolve.  Cant reach anyone on Chat.

Contributor

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1 Message

3 months ago

Same in San Antonio, TX.  Rebooting does not work.  Calling now.

Contributor

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1 Message

3 months ago

We are experiencing the same issue here in Tucson, very poor a distorted images on most channels in the 200's.

Contributor

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1 Message

3 months ago

Same here in IN. Tried resetting, no help.  Tried calling support, but keep getting disconnected.

Contributor

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1 Message

3 months ago

I live in MO. We are having the same issue. Hope there is a resolution soon. 

Tutor

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4 Messages

3 months ago

We have the same issue. I live in central Minnesota and the local channels and Fox News are fine, but a lot of the Normal channels we watch like HGTV (ch. 229), FX (ch. 248) and Hallmark (ch. 312) are really distorted to the point of being unwatchable. Looking for solutions since we have tried everything else in the troubleshooting including resetting the receivers but that didn't work. We were on hold for over 30 minutes before we hung up because there was no answer.

Contributor

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1 Message

3 months ago

Same here in AZ.   It's ESPN, FS1, USA, SYFY, TNT, TBS.  Stinks because I wanted to watch football.  Local channels are OK.