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Tutor

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1 Message

Sat, Nov 2, 2019 7:18 PM

DISTORTED PICTURE, PICTURE FREEZING

HAVE A LOT OF CHANNELS WITH DISTORTED, PIXELS MESSED UP AND FREEZING.  NOT ON ALL CHANNELS BUT ON A LOT LIKE 231, 245, 247, 206, ETC.

Responses

litzdog911

ACE - Sage

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52.8K Messages

3 months ago


@Ralph66 wrote:

What is wrong with the reception of 206 during TCU and OSU game


DirecTV had a problem with one of its satellites earlier today. It's fixed now.

 

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ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Tutor

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4 Messages

3 months ago

Looks like we are all good now.  All the HD channels are back, without pixelated screens and messed up audio, 

 

Tutor

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3 Messages

3 months ago

Mine is fixed!!! Check in and let me know if you all are ok now too!

Tutor

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4 Messages

3 months ago

And yes.  All good now.  All better.  Guess it was a software glitch that was scrambling the HD signal.

TexasBrit

ACE - Expert

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16.4K Messages

3 months ago

No, it was a problem somewhere in the signal distribution to the satellite.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.