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1.1K Messages

Thu, Jun 23, 2016 8:05 PM

DIRECTV Receiver, Mobile DVR Help & Error Codes

If you are having trouble with your DIRECTV services, check out our help articles below. In some cases, you can quickly resolve most issues with the with the links below. If weather is keeping you down, do not forget about the DIRECTV Everywhere app!

  

Wireless Receiver Troubleshooting and Connection  

 

 Mobile DVR Troubleshooting 

 

 DIRECTV Error Codes and Troubleshooting. What Do They mean? 

 Other Troubleshooting Steps Dish Alignment and Connections 

 Be prepared for the winter months! Check out the link below to learn what you can to stay in service! 

 

Ordering DIRECTV service? Here is some information on things you need to know!

 

Getting 4K TV? Check out this article to learn what you will need!

Getting a new Television? Check out this article for some helpful tips when hooking it up!

  

If your service is down and troubleshooting does not work and you need immediate assistance, do not wait, please chat with us by clicking here.

 

Have Other Concerns?

U-verse Quick Fix

U-verse Billing & Rewards

Mobility Troubleshooting, Ordering & Billing

 

ChrisZ, AT&T Community Specialist 

AT&T Customer Care

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTCares and @DIRECTVService

 

AT&T Customer Care

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTCares and @DIRECTVService

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Responses

Contributor

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2 Messages

5 months ago

My receiver keeps cutting off and restarting. 3 times in 30 minutes. Help

New Member

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10 Messages

2 days ago

I cant get access via Directv Apps for mobile devices iphone or ipads . The App starts to load and then stops and get error messages 102 or 2001. The Directtv app use to work fine but inlast few months using mobile app is not usable. I have deleted apps from iphone and ipad multiple times and they display guide but wont let you watch live or prerecorded shows.

New Member

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10 Messages

2 days ago

i cannot get access to Directv Apps for mobile devices . Get error messages 102 and or 2001. Deleted and reloaded apps multiple times. Get error message saying cant use because another mobile app is using, when no other device is on line. Havent been able to use Directv apps for months and contacted service desk multiple times to solve but no help .