Direct TV will not get past banner and Connecting" on my 4k tv.
About 2 weeks ago while watching tv, the screen would flash the bar with "connecting". After a bit the show would come back on. Today....nothing. The blue screen with "connecting" is on with the occasional flicker. NO programming. My 3 other tvs work fine! This tv has been unplugged and turned back on.. All cables unplugged and reconnected.. Genie unplugged.. Red button pressed.. TV screen shows unit does self check.. Still nothing. I called the 800 number and didn't get past a computer.. What now?