Announcements
You Could WIN A Year Of Wireless Service – Learn More!

Contributor

 • 

2 Messages

Tue, Oct 22, 2019 6:10 PM

Direct tv equipment

Where do I get a box to return direct tv equipment 

Responses

Accepted Solution

Official Solution

Juniper

ACE - Expert

 • 

17.5K Messages

3 months ago

What are the models of each box? Not all are returnable.

 

If returnable: Take to a FedEx or UPS store (not regular USPS) for your free return. Keep receipt showing they took possession. If you are over 10 miles away from a participating shipper, then DirecTV uses the old process of sending you a prepaid return kit by FedEx to be returned by regular USPS (not UPS store).

-------------------------------------------------------------------------------
(Included after every post)
I am a customer, not an employee. This is a public forum.
For official support call DirecTV 1-800-531-5000 or AT&T 1-800-288-2020.
www.directv.com or www.att.com
Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.