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Tue, Mar 31, 2020 2:48 PM
I have a defective receiver numbers are listed below:
How can a get a replacement?
Thanks - DJ
2 months ago
ACE - Sage
What exactly isn't working?
What model number?
You'll need to call DirecTV for a replacement. Realize that Call Centers are currently slammed due to coronavirus staffing issues.
Thanks for the reply, but I was hoping to avoid the call center and just request a replace online. BTW -
Model # C41W-100
It will not boot up - it's for sure a bad box...
Forgot to ask on the previous email - what is the best number to call for the call center?
@djlr4u 1 800 531 5000
There's no other way besides calling. Sorry. Be patient.