For the latest on our response to Coronavirus (COVID-19), click here.
Connect to Wi-Fi issue
I've recently noticed an issue with my HR44/500 receiver. I'm trying to get it to connect to my wi-fi, but can't. Here's my process:
I select Connect Now under the menu and the unit searches for wireless networks. It finds my home network, but it doesn't allow me to select anything. The Continue/Enter Name/No Wireless Router/Network Not Listed/Cancel are all gray and I can't arrow to them or select them. The Push Button Setup is available, but my router doesn't have WPS so this won't work.
I've reset the networking defaults, reset the unit defaults and reset the unit, but nothing helps. Does anyone know of anything else I can try to get connected.