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1 Message
Code 775 issues
I moved my living room around due to a window repair , is there anyway I can resolve this issue without paying $50 for them to come out?
Responses
nabukl
ACE - Professor
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3.8K Messages
a month ago
Make sure the power inserter is plugged in correctly, oh and it's $99.00 for a service call not $50.00
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Former directv csr and tech support rep.
Proud Grandma of 3
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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shannon02
ACE - Expert
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22.1K Messages
a month ago
The power inserter must be connected to the red power pass through port on the SWM splitter.
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Juniper
ACE - Expert
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25.6K Messages
a month ago
Check the power inserter first as others have suggested. If still not working, post back with your model numbers and further guidance can be attempted.
Service calls are no longer $49.95. That changed a few years ago to $99, shortly after the acquisition by AT&T.
(Included after every post)
I am a customer, not an employee. This is a public forum.
For official support call DirecTV 1-800-531-5000 or AT&T 1-800-288-2020.
www.directv.com or www.att.com
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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teetertotter
ACE - Teacher
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713 Messages
a month ago
Get help with error code 775 - DIRECTV Support (att.com)
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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