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3 Messages

Mon, Aug 3, 2020 7:17 PM

Can I find when a Playlist show will expire

I have an HR44/200 Receiver. I recorded 2 shows from TBS On-Demand.

Those 2 shows have a blue diamond with an exclamation inside. According to manual, that means they will expire soon.

I have 97% free space. so not that my hard drive is too full.  Only those 2 ondemand shows with blue diamonds.

But, how do I know when they will expire?  I remember in the past, it would show you when.

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ATTHelp

Community Support

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133K Messages

2 months ago

Thanks for following up @acmarrelli.

 

It sounds like the expiration date may no longer be displayed in that case.

 

If you ever run across any shows that have seemingly disappeared, the recording history can often tell you what happened.
It can be found from your playlist > Manage Recordings > Recording History

 

Jeff, AT&T Community Specialist

 

 

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Brand User
ATTHelp

Community Support

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133K Messages

2 months ago

Hi @acmarrelli, we'll be happy to help with your playlist question.

 

For the On-Demand Expiration date, I would check on the playlist to the right-hand side of the show title. Otherwise, try hitting the INFO while highlighting the title and check there.

 

If it's available, it should be in one of those two locations, if not then the menu may no longer display that information.

 

Please let us know if this helps or if there are any other questions.

 

Jeff, AT&T Community Specialist

 

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

New Member

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3 Messages

2 months ago

I watched the 2 shows yesterday. Today they are gone. I didn't delete them just to see when they would be gone.  But, on the playlist, the only date shown was when they were recorded. I did the INFO key on them yesterday also, but I couldn't find an expiration date.

New Member

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3 Messages

2 months ago

Thanks Jeff. In Recording History, it says they were deleted because they were no longer purchasable. It appears when the blue triangle appears, you have about 2 days before the recording is deleted.

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