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1 Message

Sun, May 5, 2019 9:49 PM

blue light

What does the blue light stand for on the genie mini box?

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ATTCares

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107.5K Messages

8 months ago

Hi There @arau3939

We understand that you have a blue light on your Genie Mini. We can help you with that.  What that normally means is that you are having a problem with the wireless connection of the genie mini to with wireless video bridge.

 

Here is a great self-help article that will help you troubleshoot such connection problems: Troubleshoot your DIRECTV Wireless Genie Mini

 

Let us know if you need any further help.

 

Matthew, AT&T Community Specialist

 

 

 

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.