4K Receiver Upgrade
Today I called DIRECT TV to inquire about adding 4K Service after I was called by a person telling me they were from DIRECT TV asking me if I wanted to upgrade my service, I already have Choice Xtra and pay $150-$160 a month. I was told 4K was free and I could upgrade to it, I said let me think about I so I called back. Needless to say the online rep told me I would need to upgrade my Genie to a 54 and I said ok, But then he hit me in the gut-- It will cost me $350. If you want us to pay your monthly fees, then you need to provide your customers with the equipment necessary to enjoy what we pay our monthly fees for.
Jimmy M[edited for privacy – please do not post personal information]