4K not authorized shortly after install
Hey all. So today had a tech out and he installed a Genie 2 and the 4k mini. I have a TCL 4K TV. I got the message "This TV supports 4k" at startup. Anyways when my tech left he showed me the 3 4k channels. I thought "cool, I'll watch now". As he's leaving he tells me "Those channels will take awhile to work, you'll get a not authorized message, just ignore it". He then said something about software downloads etc.
Does this make sense to anyone or was this guy just trying to get out of fixing an issue I had? Just seems odd to me.
UPDATE: Channel 1104 now works and displays movies to order .However I can't order them and 104, 105, 106 don't work.