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Contributor

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2 Messages

Mon, Jul 22, 2019 5:37 PM

Why is DIRECTV locast not working?

A Directv rep provided the download info for each of my Genie 2 receivers which had separate activation codes. App downlaoded and activated easily, but the local market is incorrect.  When I activated the first Genie it setup NY as the local market. After activating the second Genie both were set to DC.  I am in the Phila market and cannot figure out how to change it.  When I log into Locast from a computer it picks up Phila and works appropriately.  Any suggestions?  DirecTV customer service was of no help and the Chat line has been busy on more than 6 contact attempts.

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Accepted Solution

Official Solution

Brand User
ATTCares

Administrator

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107.5K Messages

6 months ago

Hi, @tavdtv.

 

We are happy to help you link your local channels to your DIRECTV app. You will need to Register your device to your Genie. Click the link, and detailed steps will be provided. Let us know if this loads the correct local channels for you. We are happy to further assist.

 

Ariel, AT&T Community Specialist

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Contributor

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1 Message

6 months ago

This is unreal. Even though you can watch cbs live on this app. You still can’t access the recorded cbs shows such as DR,.Phil !!!  off my DVR 😫😫

Are we going to be able to watch these shows later and play them from the recordings list on my DVR when and if we get CBS back ?? !

shannon02

ACE - Expert

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18.5K Messages

6 months ago

CBS removing the feed has nothing to do with watching previously recorded CBS programs however CBS has removed access to their On Demand servers.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Contributor

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1 Message

6 months ago

Where do I find the app to download Locast?

Contributor

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2 Messages

6 months ago

You need to call Directv customer service to add to their options ir you
want iit on the TV. It can also be downloaded to a mobile deice computer
from normal app store.

Contributor

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2 Messages

5 months ago

I paired 5 dollars to see this channel and it all ways stop.