Vacation Home or Second Home issues
We have been subscribers to Dtv for 16 years now and for the most part it has been a mutually beneficial relationship.
However, we have had to rent a second home near my mother-in-law due to her age and dementia issues..., which has led us to discover that since AT&T took over apparently the option to taking one of your receivers to a second or vacation home is no longer an option.
To make things more difficult, we cannot use the DirecTV app on our iPhones or iPads to "cast" shows from our home service onto a TV at our rental house..., because the Dtv app intentionally prevents that!
So... Dear AT&T... I am writing here in this forum because you have not given me any avenue to actually send you an email communication and the people we have spoken to on your customer service and tech support lines have no options for us other than watch tv on our phone (which is just a bit ridiculous don't ya think)!!
In this era of streaming, why in the world don't you allow a customer "paying for your service" to stream that service they are already paying for no matter where they happen to be at the time?????
Steve & Sherrie Atkinson
Ps. Please feel free to give me a call !