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Fri, Sep 18, 2020 4:12 PM

unknown error on my direct tv app

Hello,

 

I am trying to login on my direct tv app on my iphone and getting "unknown error". What is this? I am 100% sure username and password I am entering is correct because I tried multiple times and also I use same UN and PW to login direct tv website.

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ATTHelp

Community Support

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136.3K Messages

a month ago

We're happy to help, @mkmomin23!

 

We suggest that you troubleshoot your DirecTV app using our helpful forums article. Start with the section titled App Troubleshooting and follow the steps.

 

If you're still getting the error message afterward, let us know and be sure to include the full message.

 

Aminah, AT&T Community Specialist

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