Streaming with DIRECTV – The New AT&T Experience
Pardon our Streaming Dust
First thing first, where you stream has not changed. You can stream using the DIRECTV app or via the web at directv.com/entertainment. How you sign in has changed and it may be a bit weird, but I wrote a little something below to guide you through it.
What to expect when signing in to stream via directv.com
When you sign into directv.com, you will be directed over to myAT&T. You shouldn’t have to sign in again, but sometimes it takes longer than expected to get from one site to the other and it forgets what it was doing. On the Overview page of myAT&T, there will be a link to “Start Watching Now” on the Watch TV card. Once the Start Watching Now link is selected, you will be routed to your online, DIRECTV Entertainment. (It may seem a bit crazy, not to worry, we are working to fix the experience.) If you sign into myAT&T and want to stream, just find that Start Watching Now link and we’ll take you over to directv.com/entertainment. If you find yourself in a loop, you will probably need to create an AT&T User ID to sign in (steps listed below).
Create an AT&T User ID
Heads Up! To stream, you will need to have accept Terms of Service on att.com. Also, make sure to move your account.
Are you having trouble with the app
Try uninstalling and reinstalling the app. If that does not help, check out our DIRECTV app troubleshooting article for more troubleshooting steps.
ChrisZ, AT&T Community Specialist
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