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J

New Member

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2 Messages

Mon, Oct 26, 2020 3:15 AM

Streaming and local channels

It's absolutely ridiculous that I can't stream all the channels I pay for. What's even worse is I can't even watch local channels on my devices. Hulu is where it's at, unlimited devices and streaming for every channel you pay for. I'm very disappointed since I switched 

Responses

shannon02

ACE - Expert

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21.3K Messages

a month ago

DTV is a sat service, streaming is a secondary service.  You want streaming then stick to a streaming service.

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timbuk2okc

Scholar

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350 Messages

a month ago

You're exactly right and they promised us we could when they were selling it to us. During the ice storm I have no power and I can't even watch the local news on my phone with DirecTV

Brand User
ATTHelp

Community Support

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140.2K Messages

a month ago

Oh no, @timbuk2okc.

 

We hate to her that you are unable to stream local news on your phone. Please tell us, what error messages do you receive when attempting to watch the news?

Are you using the website or the DIRECTV app?

 

We have put together an article that helps you Troubleshoot DIRECTV.com streaming issues.

Try this first:

  1. Sign out of directv.com.
  2. Restart your computer/device.
  3. Sign back into directv.com and try again.

These steps will also work with the DIRECTV app. Let us know if this is helpful.


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New Member

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2 Messages

a month ago

The channel options aren't even avaliable for local channels on the app. I tried to reset my device and still nothing. 

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