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New Member

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2 Messages

Fri, Aug 7, 2020 6:46 PM

Pandora on Directv

What suddenly happened to the Pandora app on Directv?  It was just working the other day.  Now the app doesn't recognize that I have an account setup.  I went through re-establishing the 'link' to Directv to no avail.

 

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Brand User
ATTHelp

Community Support

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133.9K Messages

2 months ago

Hey, @njb549, we're happy to help.

 

What steps did you take to re-establish the link between Pandora and your DirecTV service?

After following those steps, did you reset your receiver?

Please provide more information so we can determine what you should do next.

 

We'll be awaiting your response!

 

Aminah, AT&T Community Specialist

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

New Member

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2 Messages

2 months ago

Resetting my receiver solved the problem, thx.  Would have been helpful to add that information where you get the reset code or somewhere else appropriate.

Brand User
ATTHelp

Community Support

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133.9K Messages

2 months ago

@njb549

 

We're glad to see that everything is working now. If you need help with anything else, let us know.

 

Aminah, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

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