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1 Message

Tue, Feb 11, 2020 6:48 AM

Just wondering

Ive had my direct tv a week before my sister inlaw and she got her 100$ gift card and I didmt yet why not mynes been over 30 days I got it back in. The beginning of Jan


Brand User



112.8K Messages

2 months ago

Let us help point you in the right direction to get the needed help with your reward card, @Kittykat1012.

Did you get your reward claim in the mail? Did you make any changes to you account recently? Did you track your reward online? You can track your reward card via the reward center using your account number and zip code or your claim number.

To get started, we suggest that you call our team at 800 288 9983, 7:00am to 7:00pm (CST), Monday through Friday to ask all reward related questions.

You can also view this article to get tips on the reward card process.

Please feel free to reach out to us if you need anything else, we're always here!

Yetty, AT&T Community Specialist

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