Skip to main content
AT&T Community Forums
Announcements

Contributor

 • 

1 Message

Sat, Jan 26, 2019 9:33 PM

Issue

Can’t  find my receiver through the DIRECTV app on my phone and I cannot find the receiver which is linked up to my homes Wi-Fi

Responses

Accepted Solution

Official Solution

Brand User
ATTHelp

Community Support

 • 

136.1K Messages

2 years ago

Hi @Anderson4200,

Your tablet or phone must be connected to the same WiFi network as your receiver and wireless router. Then, follow these steps:

Connect the DIRECTV App to your TV
  1. Open the DIRECTV app on your mobile device.
  2. Tap Browse for TV.
  3. From the main menu, select Receiver in the Receiver Control section. This will bring up a list of receivers that are connected to your home network and are eligible for control.

This website will offer more possible causes for your issue. Lafayette, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Get started...

Ask a new question