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Mon, Jul 1, 2019 7:23 PM
My phone app won't connect to my genie 2 DVR even when I type in the IP address.
6 months ago
Hi There @Gater1970
We understand that you are getting an error on your phone saying that you cannot connect to your DVR. We can help with that.
Please follow the steps provided:
After that your DVR should be reconnected to the same WIFI as your phone is. You should be able to register the phone.
Let us know if that works for you.
Matthew, AT&T Community Specialist