Error: User ID is not authorized. [205.4]
I'm receiving the following error message when I attempt to login to both the standard DIRECTV mobile app and the DIRECTV for Tablets app.
User ID is not authorized. Please login with a different ID. [205.4]
These credentials work whenever I log into the DIRECTV website. I called customer service last night and was sent through three tiers of support and no one seems to know the reason behind the error. They concluded that it must be related to the device and advised me to call Samsung and/or Verizon. I'm not so sure that it's the device though having received the same error on my Samsung Galaxy S5 (Android 5.0) and an HP Touchpad (Android 4.0.4).
This has been happening for weeks now. Any advice?