Skip to main content
AT&T Community Forums
The epic new Samsung Galaxy S21 5G is available for preorder now!

New Member


1 Message

Fri, Jul 10, 2020 4:18 PM

EPIX Apple TV app using my DTV subscription says I'm ineligible?



I have an EPIX subscription but but after validating my Apple TV the app still won't allow me to watch any shows.  It says I don't have that channel on DTV and am ineligible.  I've tried refreshing/resetting my DTV receivers and ATV but nothing works.


Brand User

Community Support


144.4K Messages

6 months ago

Hi @mark767, we are happy to help.


Please inform us to what web-site app the you are trying to login.


Does the app/site asked for your user ID?


We will be waiting for your response.


Lafayette, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Get started...

Ask a new question