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New Member

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1 Message

Fri, Jul 10, 2020 4:18 PM

EPIX Apple TV app using my DTV subscription says I'm ineligible?

Hi,

 

I have an EPIX subscription but but after validating my Apple TV the app still won't allow me to watch any shows.  It says I don't have that channel on DTV and am ineligible.  I've tried refreshing/resetting my DTV receivers and ATV but nothing works.

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Brand User
ATTHelp

Community Support

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144.4K Messages

6 months ago

Hi @mark767, we are happy to help.

 

Please inform us to what web-site app the you are trying to login.

 

Does the app/site asked for your user ID?

 

We will be waiting for your response.

 

Lafayette, AT&T Community Specialist

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