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1 Message

Mon, Jan 21, 2019 6:41 AM


My app says that I have to be at home to download. But I am


Accepted Solution

Official Solution


ACE - Sage


52.8K Messages

1 year ago

Yes, that's how it works.  You must be connected to your home network to download recordings from your Genie DVR to your smart phone/tablet.  Then you can view them anywhere. 


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