directv app won't connect to receiver

I finally got mine to work!!!!! They had me restart the main receiver by pressing the red button. When it was totally booted back up, she had me press the right arrow button to see if the TV apps would load. Once those did(it did take a couple tries for everything to connect again), she had me press the left arrow button for my DVR shows to load. Once I did all that, the app was able to register me DVR again. I've had a couple times since where it won't connect, I just load the TVapps on the main receiver and it works fine again.

Hello Aka_Greg,

I am sorry to hear about the issues that you're having with your APP and would like to help and look into this for you. Please send us a Private Message here: http://soc.att.com/2uEE6Ki with your account and contact info.

David, AT&T Community Specialist

All of these folks likely have a combo router.  Your app won’t work with a combo router.  Most xfinity routers are combo.

That's ok I have been having issues as well Called Directv, sent PM, still not working. Can't wait till my contract is up. I knew I should not have agreed for the discount because I would be paying less with another service since I have to pay for Hulu and Netflix to watch the shows I want when I am not home. 

Having the same issue with ipad. Worked fine until a couple weeks ago. Now it won’t stay connected. Beyond frustrated.