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Tue, Dec 11, 2018 5:05 AM

Directv app connects to receiver as a remote but won't let me register

I have a HR54, and the Directv app registered the receiver fine for two phones in the house but mine won't register.  It says that it can't connect, but when I browse for tv, I can connect to it with the app as a remote.  What's going on?


Accepted Solution

Official Solution

Brand User

Community Support


137.2K Messages

2 years ago

Hi, @Studentathome.


We've put together some steps to help you register your device as well. Please let us know if these registration troubleshooting tips are helpful.


Ariel, AT&T Community Specialist

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