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Contributor

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2 Messages

Thu, May 2, 2019 5:16 AM

DirectTV App on Samsung Galaxy 8

I've been trying this for months now and can't get it resolved.. My device is registered from my home network  however,  I'm only able to watch shows on my phone at home (pointless). When I'm away from home, the App only allows me to watch live TV. I can't gain access to my DVR playlist to watch shows that i have recorded on my Genie receiver...

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litzdog911

ACE - Sage

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52.9K Messages

a year ago


@Gadgetboss wrote:

I've been trying this for months now and can't get it resolved.. My device is registered from my home network  however,  I'm only able to watch shows on my phone at home (pointless). When I'm away from home, the App only allows me to watch live TV. I can't gain access to my DVR playlist to watch shows that i have recorded on my Genie receiver...


Right. The app was "updated" in March and no longer supports steaming from your DVR out-of-home. 

Consider getting a Slingbox to do that. 

 

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Contributor

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2 Messages

a year ago

Wow..... I think would have been great for customer service to know.  They had me reset my receiver and do soo many troubshooting steps with no resolution.

I wonder why DTV made that change? Its was a cool feature to have..

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