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Contributor

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1 Message

Sun, Sep 16, 2018 4:22 AM

DirectTv App not Mirroring

I just got the Genie installed today and was informed when I signed up that I would be able to mirror on my smart tv’s. This didn’t happen! Downloaded app but it only give me the option to stream or view it on either of the two tv’s with a genie receiver?! Was this false advertisement or why isn’t it allowing me to mirror on smart tv?

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Official Solution

litzdog911

ACE - Sage

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52.9K Messages

2 years ago

The DirecTV satellite app for your smart device does not support casting/streaming to a TV.  It's intended to be used in conjunction with a Genie DVR to view or download the DVR recordings to your smart device on its own display.  

 

See also https://forums.att.com/t5/DIRECTV-Apps/What-to-know-about-DIRECTV-Everywhere/m-p/4751430#M2179

 

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For official support call DirecTV 1-800-531-5000 or AT&T 1-800-288-2020.
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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Contributor

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1 Message

a year ago

DirecTV_AppStore.JPG

Juniper

ACE - Expert

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18.4K Messages

a year ago

@Directvsuxdix

Switch screens is not streaming the app to the TV. It simply sends a request to your account down to the box to tune to that channel so you could watch uninterrupted. I agree the wording on that should be reviewed so other people like yourself do not misinterpret it.

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I am a customer, not an employee. This is a public forum.
For official support call DirecTV 1-800-531-5000 or AT&T 1-800-288-2020.
www.directv.com or www.att.com
Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
shannon02

ACE - Expert

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19.1K Messages

a year ago

That doesn't say to a TV just a big screen like a tablet. There is a feature that allows On Demand to be placed in a folder on the DVR to be resumed on the TV.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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