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1 Message

Wed, Oct 23, 2019 5:05 AM

DirectTV App for iPad is not working for me

I’ve already tried uninstalling and installing it back again. SOmething is not right; I can’t use the app anymore. The app turns off when validating credentials. Every time. This is really bad service, and I’m not happy about it. 


Brand User

Community Support


141K Messages

a year ago

Hi @Yotede!

Thank you for reaching out to us! We'd love to help you with your streaming experience! Did you try another device?

To get started, we suggest that you clear cache and cookies on your iPad, restart the iPad and then try again to see if that helps!

You can also view this great article to get tips on how to fix your DIRECTV app not working.

Let us know if this helps!

Yetty, AT&T Community Specialist

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