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rlmyers

Scholar

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143 Messages

Tue, Jun 2, 2020 7:31 PM

Direct TV Apps will not intialize!

Last couple of days the TV apps that I use all the time will not load or work on the HR44 or internet attached clients. Restarted the HR44 and now getting TV apps will not initialize all day today. What is going on with Direct TV. Calling support is useless because no one ever knows anything.

Internet connected no issue on all devices so what is the problem?

Direct TV is really screwed up and expensive.

Is know one else having issue?

Responses

New Member

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8 Messages

a month ago

I'm having the same issue - the apps will not initialize

Brand User
ATTHelp

Community Support

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124.8K Messages

a month ago

Hey @rlmyers,

 

It is a known issue and is being worked on at this time, once it's resolved you will not have any further application initialization problems.  In some instances resetting the HR44 and clients has been know to help, here are some other steps that may be of assistance.

 

Let us know if this helps.

 

GeorgeM, AT&T Community Specialist

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jamtwo

Tutor

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11 Messages

Is this issue also affecting Amazon Echo communications? Both stopped on 5/31.

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