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J

New Member

 • 

3 Messages

Tue, Jul 7, 2020 2:59 AM

Direct TV App on Fire Stick

I am trying to stream my Direct TV subscription on the Amazon Fire Stick. The Direct TV Now App can no longer be found in the App Store. After some research, it seems the Direct TV Now app is now rebranded as the ATT TV app. However, it does not accept my Direct TV login credentials. This is odd because, these credentials are accepted if I log in to the ATT site. What do I need to do to stream my Direct TV subscription on the Fire Stick?

Responses

Constructive

Employee

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12.4K Messages

a month ago

have you tried this method i found in google?

 

  • From your Fire TV home screen, use the Firestick remote to move up and highlight the magnifying glass icon. ...
  • Next, use the extended virtual keypad to type “AT&T TV” in the search field, then click the suggestion that shows up with the same name under the keypad.
  • Now click the AT&T TV logo below the Apps & Games section on the results page.
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New Member

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3 Messages

That is exactly what I did.  The ATT app did not accept my credentials.  When I log into ATT on the web, it takes me directly to Direct TV.  The Fire Stick ATT app just says try again when I enter my credentials.

Brand User
ATTHelp

Community Support

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127.3K Messages

Hi, @Jprobins.

 

Thank you to @Juniper for the useful information. The DIRECTV app can not be downloaded on the fire stick as it can only be downloaded on a phone or tablet. AT&T TV Now and DIRECTV are two separate services that each require their own subscription.

 

If you have any other questions or concerns, let us know so we can better assist you.

 

Marc, AT&T Community Specialist

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
mdram4x4

ACE - Master

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9K Messages

a month ago

he directv app is only on mobile devices

it is not available on to stream on a tv

 

directv now was a streaming service that got rebranded

they are completely different services and need separate subscriptions


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Brand User
ATTHelp

Community Support

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127.3K Messages

a month ago

Hey, @Jprobins. We'd be glad to help with your DIRECTV App.

 

Thanks, @Constructive and @mdram4x4 for the help.

 

We'd recommend trying out the suggestions that @Constructive mentioned, but as discussed, the log in depends on the service you're trying to use. If you are using a DIRECTV subscription, you will have to use the DIRECTV App, but if you are using the AT&T TV NOW (Formerly DIRECTV NOW) subscription, you will need to use that app. Which subscription do you have?

 

We look forward to your response!

 

Ramses, AT&T Community Specialist

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New Member

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3 Messages

I am a Direct TV subscriber.  I understand I should be able to stream in on Fire Stick through the Direct TV Now app.

Cstarman922

Employee

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581 Messages

a month ago

There is no DirecTV app for the fire stick, roku, or smart TV. DirecTV Now and ATT TV are separate services and are not included with DirecTV service, which is why the login does not work. 

 

The only devices that can download the DirecTV app are smartphones and tablets. 

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Juniper

ACE - Expert

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21.7K Messages

a month ago

@Jprobins 

 

DirecTV is satellite. Directv Now was rebranded as AT&T TV Now is streaming only. The satellite and streaming only services have nothing to do with each other.

 

The DirecTV app cannot be put on a Firestick or any other device for a TV as it is for on mobile only (smart phone/tablet). You can find some individual channel apps for TV streaming devices.

 

Otherwise if you want to watch full DirecTV on a TV, then you pay for it authorized on your account like your others.

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