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3 Messages
Direct TV App on Fire Stick
I am trying to stream my Direct TV subscription on the Amazon Fire Stick. The Direct TV Now App can no longer be found in the App Store. After some research, it seems the Direct TV Now app is now rebranded as the ATT TV app. However, it does not accept my Direct TV login credentials. This is odd because, these credentials are accepted if I log in to the ATT site. What do I need to do to stream my Direct TV subscription on the Fire Stick?
Responses
Constructive
Employee
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18.7K Messages
8 months ago
have you tried this method i found in google?
While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
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mdram4x4
ACE - Master
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9K Messages
8 months ago
he directv app is only on mobile devices
it is not available on to stream on a tv
directv now was a streaming service that got rebranded
they are completely different services and need separate subscriptions
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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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ATTHelp
Community Support
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147.7K Messages
8 months ago
Hey, @Jprobins. We'd be glad to help with your DIRECTV App.
Thanks, @Constructive and @mdram4x4 for the help.
We'd recommend trying out the suggestions that @Constructive mentioned, but as discussed, the log in depends on the service you're trying to use. If you are using a DIRECTV subscription, you will have to use the DIRECTV App, but if you are using the AT&T TV NOW (Formerly DIRECTV NOW) subscription, you will need to use that app. Which subscription do you have?
We look forward to your response!
Ramses, AT&T Community Specialist
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Cstarman922
Employee
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590 Messages
8 months ago
There is no DirecTV app for the fire stick, roku, or smart TV. DirecTV Now and ATT TV are separate services and are not included with DirecTV service, which is why the login does not work.
The only devices that can download the DirecTV app are smartphones and tablets.
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Juniper
ACE - Expert
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25.6K Messages
8 months ago
@Jprobins
DirecTV is satellite. Directv Now was rebranded as AT&T TV Now is streaming only. The satellite and streaming only services have nothing to do with each other.
The DirecTV app cannot be put on a Firestick or any other device for a TV as it is for on mobile only (smart phone/tablet). You can find some individual channel apps for TV streaming devices.
Otherwise if you want to watch full DirecTV on a TV, then you pay for it authorized on your account like your others.
(Included after every post)
I am a customer, not an employee. This is a public forum.
For official support call DirecTV 1-800-531-5000 or AT&T 1-800-288-2020.
www.directv.com or www.att.com
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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