Cut off all the time from chat!!
I am ALWAYS cut off from chat and none of my account problems are solved. I can’t pick up the phone at my job and call in and there is no email option so I have to use chat. I have been a cell and satellite customer for more than 20 years and I am absolutely fed up with this customer service. When chatting you know who I am, what my email is and cell phone number so why don’t your “agents” contact me back!!!!!????