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New Member

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1 Message

Wed, Jul 15, 2020 10:31 AM

Channel

Why do I not see any channel under 200?

Responses

Brand User
ATTHelp

Community Support

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128.4K Messages

a month ago

We're happy to look into this for you, @bevenflsr.

 

Please provide more details so we can figure out where to begin.

Are you getting a blank screen?

Are you saying that there are no channels lower than 200?

 

The more information we have, the better we can assist you.

 

Aminah, AT&T Community Specialist

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Juniper

ACE - Expert

 • 

22K Messages

a month ago

@bevenflsr 

 

Can you not access the channels at all, or are you getting an error message?

Model of boxes?

Is it only channels under 200 you have issues with?

 

The 100s are PPVs, and below that would be local channels depending on what DirecTV has for your area. Check www.directv.com/locals to verify what you should be getting.

 

I would see if you have a favorites list setup. If so, check the locals and PPV channels and see if they are unchecked (hidden). If so then just check accordingly to show them.

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