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Contributor

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3 Messages

Sat, Jul 28, 2018 3:44 PM

Alexa commands to directv taking to long

Hello,

when I ask Alexa to do a command to my direct tv it takes a few minutes to do the command. Any solution?

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Brand User
ATTHelp

Administrator

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111.7K Messages

2 years ago

Good morning Oreobemus,

 

Alexa doesn’t directly synch up with DirecTV, meaning that it may take a few minutes to receive and respond to commands.

 

We currently do not have any workarounds for Alexa but will be improving services as time goes on.

 

Let us know if you have any other questions!  

 

Mihai AT&T Community Specialist

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Contributor

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3 Messages

2 years ago

Hello,
My daughter has directv and Alexa and hers works fine.

Contributor

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2 Messages

a year ago

I have the skill linked correctly, but there is a significant lag to all requests that take place after an initial request. If I haven’t ask Alexa to do anything with directv for a while, my next request will happen immediately. For example, if I tell Alexa to “tune to channel 4”, the channel will change right away. All subsequent requests take about 45 seconds to accomplish.

 

My software is up-to-date on all devices, I’ve cycled power to everything, and disabled and enabled the Directv skill. The issue remains.

Contributor

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1 Message

a year ago

Did you ever figure this out?  A friend has the same issue and said when he replaced his Apple Airport with a different router it’s worked great.  I also have an Airport and it’s doing the same thing (first time goes instantly, then consecutive commands take 30-45 seconds)

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