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your crazy billing continues even after cancellation???
how does one deal with a fraudulent charge that directv is making against me by hiring a collections agency......I cancelled my service......you refused to accept my cancellation and kept billing me.......do you do this to all your customers.. Every time I have dealt with you there is a tremendous rigamarole about cancelling service....so you just go ahead and keep charging...and if I do not pay (even though I have no reason to pay as I have disconnected my TV from your cable so I have no idea if your equipment is even working), do you think that that gives you the right to keep billing me.....and please do not tell me to call your offices...your phone system (Edited per community guidelines)....I am placed on hold repeatedly..always shifted to you "CUSTOMER RETENTION DEPARTMENT" and still nobody understands I am no longer doing business with you nor will I pay your bills. Should I just go ahead and hire an attorney and make a formal complaint to the FTC and BBB. They would certainly be friendlier..