Why does it seem like AT&T doesn’t care about its customers during this financially difficult time?
Tried to cancel my service due to financial reasons. Tried doing it the correct way instead of just not paying my bill. In response a supervisor named Isaac informed me that the cancellation would not take place until the following month because it was 2 days into the new billing cycle! So in other words, I would be charged an additional month because ATT apparently cannot prorate those 2 days! I have been a DIRECT TV customer for 20 years!! Ridiculous! NEVER returning to this company!