Where do I go to dispute a bill with Directv?

You should of have called to put your accoung on hold until you were already moved in the new place.  

To dispute the bill, 

You need to contact support here: Contact DIRECTV or you may want to reach out @ATTDIRECTVCare

My name is Bobby​ and I sent I. A money order on may the 8th and the money order get chacked on may the 12th I want to know where my money is at . Call me at ***

[Edited for privacy-This is a public forum. Please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]

@Bobby​cole

This is a public customer to customer forum. You can log onto your account at www.directv.com or call them at 1-800-531-5000 to verify that the payment posted to your account.

desde el 5 de abril le hice un pago de 1620 dolares a dierectv por error y desde esa fecha estoy intentando la devolucion de $1473.14 que tengo positivo en la cuenta, al dia de hoy el dinero ya no esta en esa cuenta y nadie sabe decirme donde esta el dinero, me dicen que se lo enviaron a ATT y ATT ya le dijo que no tenia ese dinero ya que yo no soy cliente de ellos, estoy escribiendo en este sitio ya que fue una de las opciones que me dio directv, pero si no tengo respuesta sobre esto, voy a empezar una demanda contra Directv por danos y perjuicios y todo el tiempo perdido para la devolucion del dinero, tambien me estoy encargando de difundir mi problema por todas las redes sociales y lo sacare por television.

 I need my refund.  I tried to get cable for a new apt i recently moved into i cancelled my request immediately. Accessmedia 3  cancelled my acct immediately unfortunately they had already processed my account, they were able to stop, unfortunately Direct Tv had already taken the funds from my account a matter of seconds had transpired. Direct TV HAS NOT refunded by Direct Tv and ATT

@sickmick, we're not DirecTV employees.  You'll need to call them to straighten that out .... 1 800 531 5000.  Good luck. 

Before I moved to Texas from Florida end of 2013, I contacted Direct TV to disconnect the service. The lady over the phone advised me to suspend the service instead of the cancelling, because there is 2 months to go with my contract and to avoid early termination  fee , where I did work with her advice. After arriving in Texas,January 2014 I contacted Direct TV. To reinstate the service, the lady over the phone checked my new TX address. And said unfortunately we don’t service this part of the county at this time. The lady apologized to me for not serving this side town. and she will terminate the contract between us without any damage to my name and my credit   and after she confirmed that I handed over all the equipment she did calculate my final bill  and she found that  they owe me $ 23.00, 3 months later they  reported me to collection for $ 513.00 and still showing on my credit report ,,,,, today I work for competitor and I do use this robbery to worn my customers where most of them agreed with me  and advise them to switch , I have switched many,many, many, many ,customers  away from direct TV and AT&T

Before I moved to Texas from Florida, I contacted Direct TV to cancel the service. The lady over the phone advised me to suspend the service instead of the cancelling, where I did work with her advice. After arriving in Texas, I contacted them. To reinstate the service, the lady over the phone checked my new TX address. And said unfortunately we don’t service this part of the county. The lady apologized for not serving this side town. and she will terminate the contract between us without any damage to my name and my credit   and after she confirmed that I handed over the equipment she calculate my final bill  and she found that  they owe me $ 23, 3 months later they  reported to collection for $ 513 and still showing on my credit report ,,,,, today I work for competitor and I do use this robbery to worn my customers and advise them to switch , I have switched many many, many, many ,customers  away from direct tv

I won't to dispute my bill.

@SweetMM

This is a public customer to customer forum. Though we can assist with some billing questions, and helping to resolve many technical issues, we do not have access to your account as we are customers like yourself.

To make changes to your account or dispute something on your bill then call Directv 1-800-531-5000.

AT&T stinks and so does DirectTv! I tried to cancel and they refused to cancel my service because I owed a months bill. Well, due to health issues and med bills they billed me for 5 months. (I was cut off so ZERO service.) Anyway, one of their collections companies called me and I paid off a settlement of 3 months and was told it was paid in full. I called them today and they rude woman said "You paid the collection agency! We are NOT paid off." THIS is only one reason I will NEVER GO BACK! 

We had a very similar problem and a supervisor agreed to waive any cancellation fees.  Two months later, DirectTV re-billed us and sent us to a collection agency.  If it is not resolved, I am filing a complaint with the Public Utilities Commission.

@KAU502

This is a customer to customer forum. We cannot resolve bill disputes. You will need to call DirecTV 1-800-531-5000. If DirecTV agrees to credit the ECF, then give it a couple business days before contacting the collection agency to verify they received the update. Check the bill to see if there were any other charges beyond the ECF as DirecTV wouldn't promise to credit the entire bill.