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New Member

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6 Messages

Thu, Sep 24, 2020 9:06 PM

What’s direct TVs email address

Where’s their email address or live chat I can’t find either of them. 

Responses

sandblaster

ACE - Expert

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43K Messages

a month ago

Directv does not do customer support via email. There is no email address. Click the contact us link at the bottom of this page and select Directv, you should see a chat link there.

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Juniper

ACE - Expert

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23.3K Messages

a month ago

@Djw1963 

 

There is not support by email. They do have chat on their contact page, but only shows when there is an available agent of which they are short staffed. So you either call for official support, or discuss in this public forum with other customers (and the occasional employee off the clock).

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(Included after every post)
I am a customer, not an employee. This is a public forum.
For official support call DirecTV 1-800-531-5000 or AT&T 1-800-288-2020.
www.directv.com or www.att.com
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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Brand User
ATTHelp

Community Support

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136.2K Messages

25 days ago

Thank you Aces! 

 

@Djw1963, Our Aces are spot on! However, if there is something we can help with here, let us know! We're always happy to help in whatever way we can! 

 

Raychel, AT&T Community Specialist

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