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1 Message

Tue, Aug 13, 2019 9:31 AM

Visa card

 Yes I was promised $100 visa Gift card for switching services and then it took a month to install my DIRECTV so they told me they would give me a $200 gift card once everything has been installed well it’s been almost a week when will I receive my visa gift card

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nabukl

ACE - Professor

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3.6K Messages

a year ago

Follow the redemption instructions in the sales confirmation email. I doubt the extra $100.00 was added.


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Former directv csr and tech support rep.
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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
litzdog911

ACE - Sage

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53.3K Messages

a year ago


@JessesK78 wrote:

 Yes I was promised $100 visa Gift card for switching services and then it took a month to install my DIRECTV so they told me they would give me a $200 gift card once everything has been installed well it’s been almost a week when will I receive my visa gift card


You'll need to contact their Reward Center ....

https://forums.att.com/t5/DIRECTV-Account/DIRECTV-Billing-and-Rewards/m-p/4877114#M3325

 

Hopefully you have an email confirmation for the $200  offer. 

 

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ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.

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Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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