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1 Message

Sun, Jul 16, 2017 10:13 AM

Upgrade

I upgraded to a higher pkg how long do I have to change my mind and lower it without charges?

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Juniper

ACE - Expert

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20.2K Messages

3 years ago

Directv prorates their service. So if you change to a package that is $10 more, but only have it for one day and change back, than that comes to about $0.33 (based on their 30 day bill month). It will show on the bill as partial charges and credits for the days affected, but the end result will be the net difference on however long you kept it.

 

If you changed to the Premier package, just like adding any of the 5 premium packs (HBO, Starz, Showtime, Cinemax, Sports Pack), if you change within 30 days of doing so there is a one-time early removal fee of $10.

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shannon02

ACE - Expert

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19.9K Messages

3 years ago

You will have to call to lower your package.

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Contributor

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1 Message

3 years ago

I have an I pad mini. Can I replace that number with a wireless phone?
litzdog911

ACE - Sage

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53.2K Messages

3 years ago


@Mtysol wrote:
I have an I pad mini. Can I replace that number with a wireless phone?

@Mtysol, I think that's a question for the AT&T Wireless/Cellular Forum, not the DirecTV Forum. 

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ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.

For official support call DirecTV 1-800-531-5000 or AT&T 1-800-288-2020.
Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.