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I received a call today during lunch from a non-descript number and I answered just so I could hang up on the telemarketer. When they said they were calling from Directv to thank me for being a loyal customer, I said, oh, okay... and then they said to thank me I would be getting Showtime preview as a promotion (as we have all seen many times before with Showtime, HBO, MAX etc. but never with a forewarning call. I said okay and hung up. Several minutes later i received an emaill from ATT stating that they have recieved my request for service change and were adding Showtime for $13.99 a month and my next bill would reflect it. After clearing the steam from my head I called the helpful customer service line in the Phillipines or India or wherever and after many prompts spoke to a nice gentleman who explained to me that Showtime was added to my package and I would see it on my next bill. Nope, not happening. I told him if it showed up on my bill that he could consider that as a formal cancellation. About time to switch to Dish anyway. Anyone else have this problem?