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1 Message

Thu, Jan 10, 2019 8:19 PM

Rewards card scam!

After talking to a direct TV representative i was given a rewards card of 200$ I WAS never told that it expired in less than a month and a half. I was saving it for the holiday season and when I tried to use it I found that it disappeared. I'm incredibly dissatisfied with the inform given on my "reward". I love the service I just want my promised card. Can I not renew it? I don't even mind paying a processing fee. I'm just tired of getting hung up on by your employees after hours of being hold.

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Brand User
ATTHelp

New Member

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120.1K Messages

a year ago

Hi @PaigeG,

 

We apologize for the inconvenience. All questions and concerns regarding reward cards will need to go through the Rewards center.

 

Dee, AT&T Community Specialist

 

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Contributor

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1 Message

a year ago

I received a card in the mail for a $300 visa rewards card to sign up for directv plus another $50 to have it installed with in 3 days. I received the rewards email today and it was only for $100!