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returning direct tv equipment
I am trying to return my direct tv equipment. I was told by customer service that I could go to UPS or FEDEX. But when I went to the UPS they said they wouldn't take it without a return label. Since we were not given a return label or the address to send the equipment back to we left. I have called customer service twice regarding this information and I keep being put on hold, transferred, and hung up on. All I want to do is return equipment so I do not get charged for it. It should not be this difficult. We are willing to pay to return it but we aren't sure of the address to send it to. HELP!!!