Returned receiver and still billed
Returned mini genie receiver 3/11/20 at UPS store. Kept my receipt. Called after 2 billing periods since it did not show any credit for return. Assured on 5-6-20 the next bill would show credit. It did not. Need help in getting to the right person to correct this. Seems to be a systemic problem with AT&T/Direct TV. Will probably call again but have little confidence in what they say.