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1 Message

Sun, Aug 5, 2018 6:51 PM


I can’t get phone or iPad to connect with dvr


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Brand User

Community Support


136.9K Messages

2 years ago

Hello @Glm1956,


Have you tried resetting your receiver using the red button? View this support article for more steps one how to perform a Reset on Your DirecTV receiver. In addition to this make sure that you are connected to your home Wi-Fi network when you connect to the app. We hope this helps!


James C., AT&T Community Specialist

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